Terms and Conditions – Women’s Hormone Health and Wellness
1. Acceptance of Terms
By using the services of Women's Hormone Health and Wellness, you agree to these Terms and Conditions. If you do not agree, please do not schedule or receive services. These terms apply to all services, including in-person and telehealth appointments.
2. Scope of Services
Women's Hormone Health and Wellness provides functional medicine care by a licensed Nurse Practitioner in Minnesota and Utah. Services include evaluations, diagnoses, personalized treatment plans, and therapeutic recommendations. Services do not include controlled substances. Telehealth services are available only if you are physically located in Minnesota or Utah at the time of the appointment.
3. Appointment Scheduling & Cancellations
Appointments must be scheduled in advance through our office system. Appointments scheduled less than two hours prior to appointment start time may not be honored.
Cancellation Policy: Appointments canceled less than 24 hours in advance may be subject to a cancellation fee (as defined by the clinic).
We reserve the right to reschedule appointments due to unforeseen circumstances.
4. Fees & Payment
Payment for services is due at the time of the appointment unless prior arrangements are made.
Accepted payment methods include cash, check, credit card, or HSA.
Any supplements, lab testing, or additional services recommended are paid separately by the patient unless specifically indicated to be included in the program cost.
Refunds are at the discretion of the clinic and may vary based on service type.
5. Telehealth Services
Telehealth services are subject to limitations, including: inability to perform a full physical exam, reliance on self-reported information, and potential technical issues.
Patients must be physically located in Minnesota or Utah during the session.
Telehealth appointments are not suitable for emergency care. For urgent or life-threatening conditions, contact 911 or go to the nearest emergency room.
6. Patient Responsibilities
Provide accurate and complete health information.
Follow the treatment plan safely and report any concerns promptly.
Consult your primary care provider if needed.
7. Privacy and Security
We comply with HIPAA regulations. Patients will sign a HIPAA consent form prior to care.
Email, text, and other electronic communications are not fully secure, so please avoid sending sensitive information outside secure channels.
8. Supplements, Products, and Recommendations
Any recommended supplements, products, or lifestyle interventions are not FDA-approved to diagnose, treat, cure, or prevent disease.
Patients are responsible for proper use and potential interactions with other medications or therapies.
9. Limitation of Liability
Services are intended to support and improve health, but results may vary.
Women's Hormone Health and Wellness and Janna Block, APRN, FMACP are not liable for adverse outcomes, interactions with other providers’ recommendations, or patient-directed actions.
Patients assume full responsibility for following recommendations safely.
10. Termination of Services
Women's Hormone Health and Wellness reserves the right to terminate services if a patient repeatedly fails to follow the treatment plan, behaves inappropriately, or violates these terms.
11. Changes to Terms
Women's Hormone Health and Wellness may update these Terms and Conditions periodically.
Continued use of our services constitutes acceptance of updated terms.
12. Governing Law
These Terms and Conditions are governed by the laws of Minnesota, regardless of the patient’s location, except as to telehealth services provided in Utah, which are governed by Utah law.
13. Contact Information
For questions regarding these Terms and Conditions or your care:
Women's Hormone Health and Wellness
15 NE 5th ST, Grand Rapids, MN 55744
888-547-0347
[email protected]
